Online Comment Management
Online Comment Management (OCM) has become a key aspect for business growth across the board. TalkApolis has developed technology and processes that enable comment threads across all facebook pages and online review sites, that are relevant to the client, to be monitored and reported on. This is an integral part to maximising the campaigns over success.
All comments generated for the individual campaigns are targeted and monitored from a single management system where they can be monitored constantly ensuring any comments that are detrimental to the clients brand and to the campaign are hidden from the public's view in a systematic manner. OCM is a key ingredient in today's social media landscape and the TalkApolis systems are second to none. We are able to utilize keyword searches across the internet and will be then be notified via email the instant something is posted containing the words selected. We are then able to produce a full report and notify the client of any online reputation activity.