Automatic Messaging Setup Guide

  1. Setup twilio phone number for DS and SEMINARS in Messaging Phones Setuphttps://www.screencast.com/t/AFq0RTIT87zU
    a). Be sure that twilio number is configured correctly and all callbacks lead to our server: https://www.screencast.com/t/rTFJfhsO then https://www.screencast.com/t/WAmBXYwITh0
     
  2. Setup internal email address in Profilehttps://www.screencast.com/t/CfjoxXAwGvgS
    a). Set auto-forwarding of internal email address to nexus@talkapolis.com : https://www.screencast.com/t/4zMMB5h6dwH
     
  3. If you are using SO booking page be sure that you set up sponsor's calendar in SO interface
    a). Step 1: https://www.screencast.com/t/LVD1TI2rSI1z
    b). Step 2https://www.screencast.com/t/OKLsLof6h
     
  4. Be sure that you enabled calendar event for Customer Notifications in SO interface: https://www.screencast.com/t/ChLJEtgLdGMw
     
  5. Be sure that you set up all needed templates for each event in Messaging Templates (Client Interface section): https://www.screencast.com/t/yUlbdoOrRz
    a). Create new template
         i). Method 1: https://www.screencast.com/t/IEQfJMf5
         i). Method 2: https://www.screencast.com/t/B6CAMoh3ou
    b). Template creation: https://www.screencast.com/t/3QdamDYyrHMR
     
  6. Enable automatic notifications for webform submissions: https://www.screencast.com/t/44HTCT6f

If someone replyed to your notification by SMS you'll see this message in "Answer SMS" section on "Client interface" page: https://www.screencast.com/t/ssN8goXDftI9

If someone replyed to your notification by email you'll see this message here: https://www.screencast.com/t/267r9RCP0c